The Summit for Dynamics CRM Online Customers

There is a growing community of Dynamics CRM Online users like you and we hope you take advantage of an amazing opportunity at CRMUG Summit 2012 to sit down and share in your experiences and best practices to help all become more confident in their use of Dynamics CRM Online.

Your Dynamics CRM User Group (CRMUG) has experienced rapid growth in memberships the past couple of years.  One of the big reasons for that growth are the optional deployment options for all of us as customers.  Dynamics CRM Online, in particular, is that powerful CRM software delivered as a cloud service from Microsoft.  We’ve seen many members join the CRMUG in the past couple of years who have chosen Dynamics CRM Online as their deployment option and we’d like to ensure you have a chance to connect, learn, and share with customers similar to you who may also be using Dynamics CRM Online.
At CRMUG Summit 2012, there are a variety of sessions in particular that we encourage you pay close attention to if you use Dynamics CRM Online.  Although the Dynamics CRM platform is essentially the same; most Summit 2012 sessions are applicable to any Dynamics CRM environment, but there are a handful of differences and things to keep in mind if you are using Dynamics CRM Online versus on-premise.  Your presenters will do a great job explaining those differences and are open to any questions you may have regarding Dynamics CRM Online.


Microsoft Dynamics CRM Online customers will have some excellent opportunities to learn from one another at CRMUG Summit 2012.  In addition to networking opportunities to learn from others who walk in your shoes, we’ve crafted a number of sessions for you, including:

• Custom Reporting with CRM Online
• Single Sign-On for CRM Online
• Best Practices in Sales Pipeline Management
• Dynamics CRM Online and OnPremise – Tips and Tricks
• Sales and Marketing Collaboration in Dynamics CRM Online and OnPremise
• Ask the MVP’s
• Intro to CRM Plug-Ins for both OnPremise and Online
• Building Custom Workflows 101
• A “Hosted World” Centered Around Dynamics CRM
• Microsoft Dynamics CRM Overivew – Just Diving In?
• Can CRM be Social – The Admin’s Perspective
• Making CRM Dashboards Relevant for Anyone
• Microsoft Conduit – CRM Service Experience in the Near Term (CRM Online)
• Microsoft Conduit – CRM Sales Experience in the Near & Long Term (CRM Online)
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• Ray Business Technologies, www.raybiztech.com, is a leading IT Services Provider for Microsoft Dynamics CRM implementations. Raybiztech has worked with clients across all business segments to implement Microsoft Dynamics CRM. Whether you are deploying CRM for the first time or you have many years of experience, Raybiztech’s unique insights can help you achieve your objectives. Raybiztech has implemented Microsoft Dynamics CRM projects for a number of small and medium sized businesses on time. Raybiztech is Microsoft Silver Partner and have deep expertise on Microsoft CRM implementations, Microsoft CRM customization, and CRM upgrade. We have deep expertise on CRM 4.0, CRM 2011 and Online CRM.